Meet our KMC Community!
Anne is an experienced Mediator, Facilitator and Conflict Resolution Consultant with over 10 years in the dispute resolution field. Anne has served as the Executive Director of the Southern California Mediation Association for the past 6 years. In that capacity, Anne has passionately promoted the practice of mediation and alternative dispute resolution with a dedicated commitment to expand the field and draw awareness to the process. In addition, Anne is committed to supporting the practice, teaching and promotion of dispute resolution professionals. Prior to becoming a Mediator, Anne was a law firm administrator with over 30 years in the legal field. Anne has raised 5 children and lives in Huntington Beach, California.
EMMY Nominee Bob Boden's career in all forms of non-fiction and unscripted alternative TV programming has included senior management and production functions for a variety of television studios, networks, and production companies. He is frequently acknowledged as an industry leader in the game and reality genres. He was named to the top 50 Reality TV Power List by the Hollywood Reporter. In 2021, Bob was honored as co-Founder of the National Archives of Game Show History at the Strong Museum of Play in Rochester, New York. He recently delivered a TedX talk on the subject “What Game Shows Teach You About Life,” the first ever such talk on the genre. In the academic world, for the past three years Bob has been an adjunct professor for the legendary Newhouse School of Communications at Syracuse University’s L.A. Semester Program. He has also been an instructor for UCLA Extension’s Entertainment Division, as well as a guest lecturer for the Banff Master Class, and at USC and Cal State Fullerton. He has participated on numerous prestigious industry panels, including NATPE and Realscreen. He is a native of New York City, and currently live with his family in Los Angeles.
Charles Ervin has pursued a career in the legal community for 38 years. Among various outreach activities, he recently served for three years as President of the California Association of Youth Courts. He believes in promoting Justice for Youth by Youth to help stop the flow of the school-to-prison pipeline. As a member of the board for Kids Managing Conflict, he supports the proliferation and teaching of peer mediation skills which save and improve the lives of our younger generations and last a lifetime. He is committed to getting youth a seat at every table where decisions are being made about their futures.
Wendy W. Kramer
Wendy W. Kramer is a highly effective full-time mediator. Formerly a partner with Kramer & Kramer handling a wide variety of insurance-related matters, she has developed particular expertise in matters involving personal injury, business disputes, professional malpractice, landlord tenant disputes (habitability) and complex commercial litigation. In addition to serving as the 2013 President of the Southern California Mediation Association, Ms. Kramer previously served as the ADR Chair for the Santa Monica Bar Association, the Los Angeles and Ventura Superior Courts ADR Programs, a Fee Dispute Mediator for both the Beverly Hills and Santa Monica Bar Associations, the chair of the SCMA’s Mentorship Program, as well as on the Board of Governors for the International Academy of Mediation (IAM). She currently serves as the Chair of the IAM’s Mentorship Program. She has mediated over 3,500 matters and arbitrated over 300 matters. She is known for her ability to deal with difficult personalities, multi-party matters and complicated legal issues.
Daisy Nava is a current senior at California State University, Long Beach, and is completing a B.A. in Communication Studies and a B.A. in Physics. After taking a Communication in Conflict Resolution course, Daisy discovered she is more interested in analyzing transgressions, instead of shock waves. Throughout her 6 years of working with children with developmental and/or learning disabilities, she noticed a lack of empathic communication from educators. When trying to resolve student-teacher conflict, Daisy applied her conflict resolution skills and wanted to help others resolve their own issues. Currently, she is a DRPA trained mediator and volunteers her mediation skills with Orange County Human Relations(OCHR).
Dr. Ashley Rosenthal
Ashley Rosenthal, is a mediator, IEP facilitator, and alternative dispute resolution consultant. With over 12 years in special education as a classroom teacher, coordinator, and program director, she has extensive experience working with students, families, teachers, and administrators across various educational settings; private, public, charter, and non-public schools (NPS). She holds a California single-subject teaching credential as well as an education specialist instruction credential. Ashley earned her Master’s in Dispute Resolution from the University of Southern California (USC), Gould School of Law, after completing her Doctorate in Education from USC and a Master of Arts in Education from the University of California Los Angeles (UCLA).
With 26 years of public service experience, Wendy Betancourt works in the Office of the Ombudsman for the County of Los Angeles. Her extensive work experience has equipped her to be an impartial and neutral resource for clients, their families, victims, and the community. She enjoys working in collaboration with external and internal stakeholders to develop and implement efficient and creative procedures for delivery of services within her organization. Wendy has achieved a Master of Public Administration Degree from the California State University, Northridge and a Bachelor’s in Science Degree, Criminal Justice from the California State University, Los Angeles. She has earned a certificate as a Mediator, Conciliator and Facilitator from California State University, Dominguez Hills and a Master Degree for Negotiation, Conflict Resolution and Peacebuilding from California State University, Dominguez Hills. Wendy has experience designing and facilitating community dialogues and has co-mediated community concerns with the public.
Apul Bhalani is a Master of Dispute Resolution Candidate at The University of Southern California. Originally from Washington State with a B.A. in Management Information Systems and Management from Washington State University. He has been in the technology industry since graduating from college. After learning more about conflict resolution and the benefits for kids growing up in a new era of being able to solve their own disputes he wanted to get involved and be a part of that revolution. Kids Managing Conflict is a storied program that Apul feels will help him grow his knowledge and help spread training to more schools in the future through new online training programs that can reach more kids.
Mediator in private practice specializing in conflict resolution training for students and faculty at the middle school and high school levels; ADR consultant, professor, and trainer; ADR Consultant for the Los Angeles County Office of Education; 2017 President of the Southern California Mediation Association (SCMA).
Dr. Pamela Kreiser
For over 30 years, Dr. Pamela Kreiser has trained individuals to become better interpersonal communicators. She teaches conflict resolution and mediation full-time in the Department of Communication Studies at CSU Long Beach and as an Adjunct Associate Professor in the Negotiation, Conflict Resolution, and Peacebuilding (NCRP) M.A. Program at CSUDH. Professor Kreiser earned a Ph.D. in Interpersonal Communication with a specialization in Quantitative Methods from the University of Texas at Austin. She serves as a Senior Lead Mediator regularly in the California Superior Court system and previously served as a consultant in School Based Mediation.
Wesley Acker holds a B.S. in International Relations and an M.A. in Negotiation, Conflict Resolution and Peacebuilding. He was certified in Facilitative Mediation by the State of Virginia in 2011. His full-time mediation experience includes Family & Divorce, and Small Claims & Civil Harassment. He has written a 40-hour Mediation Training curriculum and trained hundreds of new mediators. He received his Restorative Justice and Practices from the Int’l Institute for Restorative Justice, and spent a year working in RJ on campus with a middle school. He has trained with Kay Pranis in Circle Process for Tier II Harm Intervention, and learned Organizational Conflict Consulting through the Straus Institute at Pepperdine (Ken Cloke/Joan Goldsmith). He brings 19 years of teaching experience at university level, and is also a certified Life Coach.